1. Introduction

At BritNaija Limited (“we”, “us”, or “our”), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, share, and safeguard your information when you interact with our website, https://britnaija.com (“Site”), and our services. By using our Site and services, you consent to the practices described in this policy.

2. Information We Collect

We may collect various types of information, including:

• Personal Data: This includes your name, email address, phone number, postal address, payment information, and any other details you provide directly to us.

• Usage Data: Information about your interactions with our Site, including IP address, browser type, operating system, referral URLs, pages viewed, and access times.

• Cookies and Tracking Technologies: We use cookies and similar technologies to track your activity on our Site and hold certain information. This helps us enhance your experience by remembering your preferences and personalising content.

• Account Information: Username, password, and security questions.

• Transaction Information: Purchase history, payment information, and shipping address.

• Device Information: Information about your device, such as IP address, browser type, and operating system.

3. How We Use Your Information

The information we collect is used for:

• Providing and Managing Services: Processing transactions, delivering customer support, and ensuring the effective operation of our services. Also, to personalise your experience on our website.

• Enhancing User Experience: Analysing usage patterns to improve the functionality and content of our Site.

• Communication: Sending you updates, promotional materials, and other relevant information, with your consent. Also, for market research and analysis to improve our services.

• Security and Compliance: Ensuring the security of our services and complying with legal requirements.

4. Sharing Your Information

We may share your information with:

• Service Providers: Third-party vendors who assist in our business operations, such as payment processors and shipping companies. They are contractually obligated to protect your data.

• Legal Authorities: If required by law, we may disclose your information to governmental bodies or law enforcement.

• Business Transactions: In the event of a merger, acquisition, or sale, your information may be transferred as part of the transaction.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorised access, use, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access: Request access to the personal data we hold about you.

• Correction: Request correction of inaccurate or incomplete data.

• Erasure: Request deletion of your data under certain conditions.

• Objection: Object to the processing of your data, particularly for direct marketing.

• Data Portability: Request a copy of your data in a structured, machine-readable format.

To exercise these rights, please contact us at info@britnaija.com.

7. Children’s Privacy

We are committed to protecting the privacy of children who use our services. Our services include training for children aged 5 and above, and we comply with all applicable laws regarding the protection of children’s data.

• Parental Consent: Verifiable parental or guardian consent is required before collecting, using, or disclosing personal information from children under the age of 13. This ensures that parents or guardians are aware of and agree to the collection and use of their child’s data.

• Data Collection: We may collect information necessary for the educational services we provide, such as the child’s name, age, and language proficiency level. This information is used solely for educational purposes.

• Use of Data: The information collected from children will be used exclusively to deliver and enhance the educational experience. We do not use children’s data for marketing or other commercial purposes.

• Parental Rights: Parents or guardians have the right to access, correct, or request the deletion of their child’s personal data. If you wish to exercise these rights, please contact us at info@britnaija.com.

• Data Security: We implement stringent security measures to ensure the protection of children’s personal data from unauthorized access, alteration, or disclosure.

• Third-Party Sharing: We do not share children’s data with third parties, except where necessary to provide the educational services or as required by law.

• Data Deletion: If we become aware that we have inadvertently collected personal data from a child under the age of 13 without parental consent, we will take immediate steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date”. Please review this page periodically to stay informed about how we protect your information.

9. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Afterward, we will securely delete or anonymize your data.

10. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our Site. You can manage your cookie preferences through your browser settings, but disabling cookies may affect your ability to use certain features of our Site.

11. Data Breaches

In the event of a data breach, we will take immediate steps to mitigate the impact, notify affected users, and comply with all legal requirements for reporting breaches to authorities and affected individuals.

12. Third-Party Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

13. GDPR Compliance

We are committed to complying with the General Data Protection Regulation (GDPR). If you are a resident of the European Union, you have additional rights under the GDPR, including the right to object to processing and the right to data portability.

14. International Data Transfers

Your information may be transferred to, and maintained on, computers outside your country where data protection laws may differ. By using our services, you consent to such transfers. We will ensure that appropriate safeguards are in place to protect your data.

15. Right to Withdraw Consent

You have the right to withdraw your consent to the processing of your personal data at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

16. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: info@britnaija.com