Welcome to BritNaija Limited (“BritNaija,” “we,” “our,” or “us”). By accessing or using our website located at https://britnaija.com (the “Site”), or by engaging with any of our services, you agree to be bound by the following Terms and Conditions (the “Terms”). Please read these Terms carefully before using our services.

1. General Information
1.1 Business Name: BritNaija Limited
1.2 Business Structure: A Limited Liability Company
1.3 Governing Law: United Kingdom
1.4 Contact Information:

• Location: United Kingdom
• Email: info@britnaija.com

2. Acceptance of Terms
By using the Site or any of our services, you confirm that you have read, understood, and agree to these Terms. If you do not agree with any part of these Terms, you must not use our services.

3. User Accounts
You may be required to create an account (“Account”) to access certain features of the Website. You are responsible for maintaining the confidentiality of your account information, including your password, and for all activities that occur under your account. You agree to notify BritNaija immediately of any unauthorised use of your account or any other security breach. BritNaija will not be liable for any loss or damage arising from your failure to comply with these security obligations.

4. Eligibility
You must be at least 18 years of age to use our services. By using our services, you represent and warrant that you meet this age requirement. Our services are intended primarily for Nigerians residing in the United Kingdom, but may also be available to others as specified on our Site.

5. Services
BritNaija provides various services to the Nigerian community in the UK, including but not limited to procurement, training, SME support, event services, and more. The specifics of each service, including eligibility, scope, and pricing, are detailed on our Site or in separate agreements as applicable. We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.

6. User Content
The Website may allow you to submit, upload, publish, or display content (“User Content”). You are solely responsible for all User Content that you submit, upload, publish, or display on the Website. You represent and warrant that you have all rights necessary to do so and that your User Content will not infringe upon any intellectual property rights of any third party. You grant BritNaija a non-exclusive, royalty-free, worldwide licence to use, reproduce, modify, publish, and translate your User Content for the purpose of operating the Website.

7. Modifications to Terms
BritNaija reserves the right to modify these Terms at any time without prior written notice. Your continued use of the Website following the posting of revised Terms will be deemed your acceptance of the revised Terms. We recommend that you check the Terms periodically for any changes.

8. User Conduct
You agree to provide accurate, current, and complete information when using our services. You must comply with all applicable laws and regulations when using our services. You agree to use the Website in a lawful and respectful manner. You agree not to use the Website:

• For any illegal or unauthorised purpose.
• To violate any applicable laws or regulations.
• To harm, abuse, or harass others.
• To interfere with the operation of the Website.
• To transmit any viruses, malware, or other harmful code.
• To impersonate any person or entity.

9. Intellectual Property
The Website and all content and materials included on the Website, including, but not limited to, text, graphics, logos, images, audio clips, video clips, software, and data (collectively, the “Content”) are the intellectual property of BritNaija or its licensors. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, licence, create derivative works from, or otherwise exploit any Content without the prior written consent of BritNaija.

10. Disclaimer of Warranties
The website and content are provided “as is” and without warranties of any kind, whether express or implied. britnaija disclaims all warranties, including, but not limited to, warranties of merchantability, fitness for a particular purpose, non-infringement, and security. BritNaija does not warrant that the website will be available, functional, uninterrupted, or error-free, that defects will be corrected, or that the website or the server that makes it available is free of viruses or other harmful components.

11. Limitation of Liability
To the fullest extent permitted by law, BritNaija shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of your use of our services, website, or the content, even if britnaija has been advised of the possibility of such damages. Our total liability for any claim arising out of or in connection with these Terms or your use of our services shall not exceed the amount paid by you for the specific service in question.

12. Termination
We may terminate or suspend your access to our services at any time, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the services will immediately cease.

13. Entire Agreement
These Terms constitute the entire agreement between you and BritNaija with respect to your use of the Website and supersede all prior or contemporaneous communications and proposals, whether oral or written.

14. Severability
If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.

15. Governing Law

These Terms of Service and any related agreements for the provision of our services will be governed by and interpreted according to the laws of both the United Kingdom and Nigeria, as appropriate.

16. Miscellaneous
Force Majeure: We shall not be liable for any failure to perform our obligations where such failure results from any cause beyond our reasonable control, including acts of God, war, or governmental action.
Contact Us: If you have any questions about these Terms, please contact us at info@britnaija.com.

17. Pricing and Payment
Prices for our services are listed on our Site and may be subject to change. All prices are estimates and may vary based on specific circumstances. Payment for services must be made in full at the time of booking or as otherwise agreed. Late payments may incur additional charges as outlined in the relevant service-specific terms.

18. Shipping and Delivery
We offer shipping and delivery services as part of our procurement and other relevant services. Specific details regarding shipping methods, locations, and delivery times are provided on our Site. BritNaija is not responsible for delays caused by customs, postal services, or other third-party carriers. All packages are subject to customs checks and other regulatory requirements, which may result in additional charges payable by you.

18. Customs Duties and Taxes:
All parcels handled by us are subject to inspection by relevant regulatory bodies both in the United Kingdom and Nigeria during transit. Items such as edible goods, furniture, and other products may incur additional government levies, including NAFDAC and Customs charges in Nigeria, or equivalent duties in the UK. For example, items containing lithium batteries may be subject to additional fees due to their classification as dangerous goods.

Please be aware that customs duties and taxes applicable to your items will be determined by the customs authorities in the destination country. BritNaija cannot influence or control these charges, which are set by the destination country’s customs regulations. We will not be liable for any delays caused by customs procedures. It is your responsibility to provide all necessary documentation for customs clearance as required. Failure to do so may result in additional charges for the return of the shipment to the origin.

20. Refunds and Cancellations
Refund policies vary by service and are detailed on the relevant service pages or in separate agreements. Requests for cancellations or refunds must be made in accordance with the specific service’s policy.

21. Data Protection and Privacy
We collect and process personal data in accordance with our Privacy Policy, which is available on our Site. By using our services, you consent to the collection and use of your personal data as outlined in our Privacy Policy

22. Warranties and Indemnities
You agree to indemnify and hold us harmless from any loss or damage resulting from your non-compliance with applicable laws or regulations, and from any breach of the following representations and warranties:

• The information, descriptions, and details provided to us are complete and accurate.
• The goods are either your property or you are authorised to act on behalf of the owner.
• All relevant customs, import, export, and regulatory requirements have been fully adhered to.
• The goods or services do not infringe any intellectual property rights.
• The goods comply with all relevant safety standards and regulations.
• No misrepresentation has occurred regarding the goods or services.
• You have the legal authority to enter into and perform this agreement.
• There are no pending legal actions that could affect your ability to fulfil your obligations.
• You are financially solvent and capable of meeting your obligations.
• All transactions, including those involving payment methods such as credit or debit cards, are conducted with legitimate and authorised financial instruments. You are responsible for ensuring that no fraudulent or unauthorised payment methods are used.

23. Dispute Resolution
These Terms and any dispute arising out of or in connection with them shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

24. Warranties and Limitations

BritNaija’s liability for direct loss or damage is limited to £30 per shipment, regardless of shipping category. We are not liable for indirect, special, or consequential losses such as lost profits or future business. This includes losses communicated before or after shipment acceptance. If you believe this limit is insufficient, you must declare the shipment’s value and arrange insurance as directed by us. All claims must be submitted in writing within 30 days of shipment acceptance; otherwise, we accept no liability.

Our website and services are provided “as is” and “as available.” BritNaija makes no warranties, express or implied, regarding the website’s operation or content, including but not limited to merchantability, fitness for a particular purpose, or noninfringement. We do not guarantee uninterrupted or error-free service. Errors or inaccuracies may occur regarding product details, pricing, promotions, or availability. We reserve the right to correct any such errors and update or cancel orders as needed, with or without notice.

BritNaija, including its directors, employees, and affiliates, is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our service or website. This includes, but is not limited to, lost profits or data. Where exclusion of liability is not permitted by law, our liability will be limited to the maximum extent allowed.

25. Service-Specific Terms: Please note that certain services offered by BritNaija Limited may have additional terms and conditions specific to those services. These service-specific terms are available below. We encourage you to review them carefully before using any of our services.